3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
To calculate your individual Price to Compare (rather than using the average Price to Compare for your rate class), you should total your summer and winter kWh and multiply each total by the generation and transmission rates shown on your rate schedule​​. This calculation will result in your summer and winter revenue totals, respectively.  You should then add the summer and winter revenue totals, then divide by your total kWh. The result is your individual Price to Compare.
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Studies show that generally demand for electricity is driven largely by temperature. Heating demand in the winter and cooling demand (air conditioners) in the summer are what primarily drive the seasonal peaks in most regions. Heating degree days and cooling degree days help measure energy consumption by referencing the outdoor temperature above and below 65 degrees Fahrenheit, a commonly accepted baseline.[123]
Ultimately, your objective is likely the ability to have seamless electricity delivery to your home or business with a rate that works best for your budget. If you live in a state with a competitive retail energy market, you likely have a variety of choices. That can be overwhelming, but hopefully what you’ve read has helped to break down the difference between a supplier and a utility so that you can understand how your home is powered—and by whom. If you’re interested in learning about how to have more control over your energy bills, contact us and we’ll be happy to help!
When we looked at each provider’s offerings, we focused on plans with innovative pricing or attractive deals, then did the math to find out which would pay off over time. To our surprise, the results were all over the board. Green plans weren’t always more expensive than their traditional counterparts. Sometimes a fluctuating variable rate is still cheaper in the long run. Our takeaway: It pays to shop around. We’ll walk you through our analysis — so you can do the same as you compare rates.
The ability to make an electric power switch gives Texas energy consumers the freedom to shop and search for a new rate. Texans switch power providers for a number of reasons. You may choose to switch power supply providers because you move to a new utility area that your current retail provider doesn't service. Maybe you switch power providers because you're unhappy with your current provider's level of customer service. Maybe your reason for switching is simply to find a better rate than what you have now. Whatever your reason may be, you have the power to switch electricity providers.
Choose a new energy provider option that fits your needs. Once you determine which provider you want to use, make sure to do all your research on the company. Make sure that they are accredited by your local energy commission or government and read user reviews. If you want to help the environment, it may also be beneficial to choose a company that uses renewable sources of energy. Determine which plan you want to switch to and save the link to the page.[7]
The Texas Senate Bill 7, passed in 2002, gave 5.6 million Texans the power to choose a retail electric provider (REP) to supply electricity to their home or business. This bill facilitated a competitive energy marketplace that 85 percent of Texans can capitalize on today. Energy choice is available to residents in Houston, Dallas/Fort Worth as well as other cities in Texas.

We are constantly researching the developing factors in the gas and electricity markets, and the wider global economy, so that we stay up to date and keep you informed. Our team of experts look at everything from global energy prices to individual changes in government energy policy. By doing so we can keep ourselves at the forefront of the energy market and continue to ensure that you, the customer receives the best deals available.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.
All of Direct Energy’s offers include either a rewards program or a charitable donation, and the benefits get bigger the more electricity you use. Paying for electricity isn’t exactly the most fun thing you could spend your money on. If you are looking for a little sugar to help the medicine go down, Direct Energy has a dessert tray of options. Fair warning: They’re not quite as sweet as they look.

In the early 1990s, the federal government began to pass legislation to open the retail energy market in an effort to give consumers additional choices for electricity and natural gas providers. Some state legislatures then followed, but not every state allows for energy competition. Before you begin to shop around for energy rates, you will need to find out whether there is energy competition in your state.
All of Direct Energy’s offers include either a rewards program or a charitable donation, and the benefits get bigger the more electricity you use. Paying for electricity isn’t exactly the most fun thing you could spend your money on. If you are looking for a little sugar to help the medicine go down, Direct Energy has a dessert tray of options. Fair warning: They’re not quite as sweet as they look.

Residential and business consumers in deregulated energy markets have the power to choose their energy supplier. SaveOnEnergy.com® gives consumers the opportunity to compare suppliers and find energy plans that satisfy their needs and budget. Whether in a deregulated city in Texas, New York, Ohio or another state, you can shop for electricity or natural gas and find the best plan for you!
The power to switch is all about knowing your rights as an electric customer. In Texas, the electricity market is deregulated. Instead of only being able to get electricity from the utility and then paying the rates the utility requires, Texas retail electricity providers buy energy from generators at wholesale prices. Providers then compete with each other to offer consumers more options in terms of their electricity plans. Every electricity consumer in Texas' deregulated markets has to choose a retail electricity provider, but once you choose you don't have to stay with that provider forever. You have the power to switch electricity providers to find the best service and the best rates to meet your electric needs.
*Qualifying purchases. 1 membership per 12 months. Meerkat Meals – 2 for 1 on equivalent starters, mains and desserts. Cheapest free. Sunday to Thursday. Participating restaurants. Booking required, max 6 people. Excl Kids meals, drinks and certain days. App only. Meerkat Movies – 2 for 1 on Tuesday or Wednesday. Participating cinemas. Standard tickets only. Cheapest ticket free. Please note your claim may take up to 48 hours to validate. Rewards T&Cs apply
Your most effective weapon, however, is a site like ComparePower (Power to Choose) to locate and compare details from various Houston electricity resellers.  In one fell swoop, you will efficiently and quickly locate and classify cheap electricity resellers all on one page, instead of wasting your valuable time searching out available companies and visiting their websites one by one (who even does that any more?).
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